njskaguy33 Posted December 20, 2009 Share Posted December 20, 2009 Just a quick question before I call Time Waner Cable to schedule a service call. I just moved to NYC this past week and for some reason, I'm not getting MSG+ in HD. When I first got the service, I wasn't getting MSG and MSG+ in HD at all. Now, I get MSG HD but on a different channel than the guide says (channel 712 as oppoosed to 727 on the guide) but still no MSG+ HD. What makes it even more odd is that the channel doesn't even seem to exist. It's not like it's blocked or anything...it just isn't there. Anybody else in NYC have this problem or will I have to get a cable guy over here. I only have cable to watch hockey in the first place...well, that and Biggest Loser...and Hell's Kitchen...and Curb Your Enthusiasm...but that's it! Quote Link to comment Share on other sites More sharing options...
DevilNurn Posted December 20, 2009 Share Posted December 20, 2009 I had Time Warner up in Syracuse and I didn't get MSG or MSG+ in HD, but I truly doubt that it's the same service in NYC as Syracuse. Good luck figuring it out. Quote Link to comment Share on other sites More sharing options...
Gotham Posted December 21, 2009 Share Posted December 21, 2009 (edited) Just a quick question before I call Time Waner Cable to schedule a service call. I just moved to NYC this past week and for some reason, I'm not getting MSG+ in HD. When I first got the service, I wasn't getting MSG and MSG+ in HD at all. Now, I get MSG HD but on a different channel than the guide says (channel 712 as oppoosed to 727 on the guide) but still no MSG+ HD. What makes it even more odd is that the channel doesn't even seem to exist. It's not like it's blocked or anything...it just isn't there. Anybody else in NYC have this problem or will I have to get a cable guy over here. I only have cable to watch hockey in the first place...well, that and Biggest Loser...and Hell's Kitchen...and Curb Your Enthusiasm...but that's it! To start I am sorry you are a fellow fan with TWC they SUCK as far as getting games in HD 48 is MSG+ 748 is MSG+HD 27 is MSG 727 is MSG HD 122 is VS 481VS HD If a game is on MSG+2 were out of luck for HD only on Reg def on channel 197 or 198 it is painful to watch I call every game that is not in HD to complain but change yet. I have TWC triple Play package (DTV) check if have this. Another issue you may have is you might not have a HD box if this is the case simply take your box into a TWC location and swap it for a HD box free of charge and no additional monthly charge ether. if you can watch say channel 702,704,705,707 this means you have a hd box being there just 2,4,5,7 in HD. Edited December 21, 2009 by Gotham Quote Link to comment Share on other sites More sharing options...
njskaguy33 Posted December 21, 2009 Author Share Posted December 21, 2009 To start I am sorry you are a fellow fan with TWC they SUCK as far as getting games in HD 48 is MSG+ 748 is MSG+HD 27 is MSG 727 is MSG HD 122 is VS 481VS HD If a game is on MSG+2 were out of luck for HD only on Reg def on channel 197 or 198 it is painful to watch I call every game that is not in HD to complain but change yet. I have TWC triple Play package (DTV) check if have this. Another issue you may have is you might not have a HD box if this is the case simply take your box into a TWC location and swap it for a HD box free of charge and no additional monthly charge ether. if you can watch say channel 702,704,705,707 this means you have a hd box being there just 2,4,5,7 in HD. Thanks for the info! I got the HD DVR and get other HD channels, so it looks like my box is jacked up, which means a phone call to customer service. When moving to NYC from NJ, I was told how shoddy TWC is but that's my only option, so I'll have to deal. It's either that or try to find a bar in NYC that shows Devils games, but that's hit or miss, especially if the Rags are playing at the same time. Thanks again for the info! Quote Link to comment Share on other sites More sharing options...
Gotham Posted December 25, 2009 Share Posted December 25, 2009 (edited) Thanks for the info! I got the HD DVR and get other HD channels, so it looks like my box is jacked up, which means a phone call to customer service. When moving to NYC from NJ, I was told how shoddy TWC is but that's my only option, so I'll have to deal. It's either that or try to find a bar in NYC that shows Devils games, but that's hit or miss, especially if the Rags are playing at the same time. Thanks again for the info! If you have family in NJ why not get a Sling Box HD that way you can watch all devils games in hd over the net as if you were in NJ http://www.slingbox.com/go/slingbox-prohd Edited December 25, 2009 by Gotham Quote Link to comment Share on other sites More sharing options...
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