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GDT: Charlestown Chiefs @ New Jersey Devils 7PM


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#181 NewarkDevil5

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Posted 03 November 2013 - 12:35 PM

It seems to me that with new owners the wisest thing to do would be to run surveys looking for fan advice to improve the game experience. I don't mean just among season ticket holders either. Get the advice of your customers to find out what needs to be changed because if you make a guy who only comes to a few games a year happier he might buy a partial plan. If you please a partial plan owner he might ratchet up to a full plan. This is basic business sense that customer service is key to any business and in particular to an entertainment based business.


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#182 Mike Brown

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Posted 03 November 2013 - 12:41 PM

It seems to me that with new owners the wisest thing to do would be to run surveys looking for fan advice to improve the game experience. I don't mean just among season ticket holders either. Get the advice of your customers to find out what needs to be changed because if you make a guy who only comes to a few games a year happier he might buy a partial plan. If you please a partial plan owner he might ratchet up to a full plan. This is basic business sense that customer service is key to any business and in particular to an entertainment based business.

 

It's not the owners.  It's the entire Devils management.  They need to do a better job at communicating with their customers for sure.


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#183 NewarkDevil5

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Posted 03 November 2013 - 01:11 PM

It's not the owners.  It's the entire Devils management.  They need to do a better job at communicating with their customers for sure.

 

Well the reason I single out the owners is because Vanderbeek was actually making strides in the customer service department with all the meet and greets and whatnot. I have not seen any attempts at that kind of fan outreach from this new ownership group.


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#184 Mike Brown

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Posted 03 November 2013 - 01:22 PM

Well the reason I single out the owners is because Vanderbeek was actually making strides in the customer service department with all the meet and greets and whatnot. I have not seen any attempts at that kind of fan outreach from this new ownership group.

 

I think that was the problem with JVB.  He was TOO MUCH of a fan, and he made bad financial choices because of it.  Owners don't need to interact with the fans.


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#185 2ELIAS6

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Posted 03 November 2013 - 01:25 PM

I think that was the problem with JVB.  He was TOO MUCH of a fan, and he made bad financial choices because of it.  Owners don't need to interact with the fans.

how can you say he made bad financial choices because he was too much of a fan?.. do you have examples of things he did that showed this statement?
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#186 NewarkDevil5

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Posted 03 November 2013 - 01:28 PM

I think that was the problem with JVB.  He was TOO MUCH of a fan, and he made bad financial choices because of it.  Owners don't need to interact with the fans.

 

I don't think he made bad financial decisions because of his fandom, he made bad financial decisions because he thought the horses he was betting on would win and they didn't. I separate the arena experience from the team on the ice. He started cutting corners because he couldn't afford the commitments he'd made, which is sad because he really did make major strides in improving the fan experience. Maybe those improvements weren't paying for themselves instantly as he thought they would, but I think the strides made in attendance were partially due to those efforts.


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#187 Devil Dan 56

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Posted 03 November 2013 - 01:31 PM

how can you say he made bad financial choices because he was too much of a fan?.. do you have examples of things he did that showed this statement?


The Kovalchuk deal for one. That was a bad move if he was in as deep financial strife as he apparently was.
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#188 2ELIAS6

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Posted 03 November 2013 - 01:36 PM

The Kovalchuk deal for one. That was a bad move if he was in as deep financial strife as he apparently was.

but how does that support that he made that move because he was "too much of a fan"
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#189 The 29th Pick

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Posted 03 November 2013 - 01:36 PM

Hey you guys that were at the game last night....just wondering who the 3 stars were ?????????????


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#190 2ELIAS6

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Posted 03 November 2013 - 01:39 PM

Hey you guys that were at the game last night....just wondering who the 3 stars were ?????????????

emery, another flyer and brodeur
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#191 ATLL765

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Posted 03 November 2013 - 01:42 PM

but how does that support that he made that move because he was "too much of a fan"

Because many fans have thought that the Devils needed that top flight type of talent despite LL's insistence on avoiding those types of players in FA. 


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#192 The 29th Pick

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Posted 03 November 2013 - 01:42 PM

emery, another flyer and brodeur

thanks


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#193 95Crash

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Posted 03 November 2013 - 02:11 PM

I think that was the problem with JVB.  He was TOO MUCH of a fan, and he made bad financial choices because of it.  Owners don't need to interact with the fans.

 

It's nice, though, when owners pay attention to fan concerns regarding the fan experience at games, ie. general customer service.


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#194 2ELIAS6

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Posted 03 November 2013 - 02:21 PM

ohh i almost forgot to share this with you fellas... so i walk into the bathroom last night the one thats basically right outside of 232/132 with about 8 minutes left in the first period.. now usually i never get up and leave during play unless its a piss emergency which it was.. as im taking a leak minding my own trying to hurry up i hear this moaning and im thinking to myself like what the hell... its getting louder and louder and its a chick.. someone was actually in the stall behind me getting railed out i couldnt believe it lol... unreal some classless broad went to a hockey game to have sex in the bathroom.. must have been a flyers fan
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#195 gardenstatepkwy

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Posted 03 November 2013 - 07:47 PM

ohh i almost forgot to share this with you fellas... so i walk into the bathroom last night the one thats basically right outside of 232/132 with about 8 minutes left in the first period.. now usually i never get up and leave during play unless its a piss emergency which it was.. as im taking a leak minding my own trying to hurry up i hear this moaning and im thinking to myself like what the hell... its getting louder and louder and its a chick.. someone was actually in the stall behind me getting railed out i couldnt believe it lol... unreal some classless broad went to a hockey game to have sex in the bathroom.. must have been a flyers fan


Hahah thats awesome. Nothing like sayin F it to the sh!ty game and going to the can to get a leg up.
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#196 2ELIAS6

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Posted 03 November 2013 - 07:52 PM

Hahah thats awesome. Nothing like sayin F it to the sh!ty game and going to the can to get a leg up.

it was actually funny it was like a porno in there.. this girl wasnt holding back she was moaning away.. but later on i heard frank the security guard say he had to toss two people out for banging in the bathroom so i guess they got the boot lol
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#197 Mike Brown

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Posted 03 November 2013 - 07:54 PM

it was actually funny it was like a porno in there.. this girl wasnt holding back she was moaning away.. but later on i heard frank the security guard say he had to toss two people out for banging in the bathroom so i guess they got the boot lol

 

You totally should have recorded it on your phone man!


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#198 2ELIAS6

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Posted 03 November 2013 - 07:56 PM

You totally should have recorded it on your phone man!

ah im not that sick dude... couldnt see anything anyway they were in a stall.. you could just hear it, i think i was more in shock that two people had the balls to do that
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#199 Mike Brown

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Posted 03 November 2013 - 07:58 PM

ah im not that sick dude... couldnt see anything anyway they were in a stall.. you could just hear it, i think i was more in shock that two people had the balls to do that

 

Some of those bathrooms are like mazes too.  They're easy to hide in.  hahaha


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#200 Christmas Tree

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Posted 03 November 2013 - 08:14 PM

Nice to see a real GDT!

Man, could Philly be any more of a joke franchise? They still think they can fight their way to wins

I live in Philadelphia and you are absolutely right. It's pathetic. I am ashamed of my home team.


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