If they had just made the vouchers good for two tickets, they'd have tons of happy fans on their hands. The fact that they said up to 4 was setting expectations higher than they knew they could deliver. There is absolutely no way they thought people would be getting 4 tickets and if they think a few people who got lucky at 12:01 counts, that's ridiculous.
They should have made vouchers for different games, only for 2 tickets or gave out a limited number of vouchers. Much better that way than what they actually did.
Well yeah that's the point, they're not exactly under legal obligation to provide four tickets for everyone, but doing it in such a limited way (for one game, limit of four that's not going to be met for most people) they're guaranteed to have a lot of dissatisfied people not getting what they want. And there's something to be said about people pitching a fit for not getting something they more or less got for free or the few bucks that went to a good cause anyway but I digress.
Where people actually did get screwed was the whole will call thing, they should have only offered will call as option since e-tickets were the only visible option (you had to click a link to find will call) and it led to error messages and no doubt plenty of people lost tickets they wanted because of it.
Edited by NJDevs4978, 24 November 2013 - 06:34 PM.