Aside from the TM glitches, it does seem like the Devils misled people into believing they would be able to get four tickets with their voucher.
Looking at most of the online comments about this issue on this site, FB, HFBoards, etc., it does seem like hardly anyone successfully claimed four tickets. How many people on this website got four tickets?
While nowhere on the voucher itself does it say anything about it being a "chance" to get four tickets, it does say that it is "REDEEMABLE for 'up to' four tickets to see the New Jersey Devils take on the Carolina Hurricanes on November 27 at 7 p.m."
And on the bottom it says, "Tickets subject to availability."
That's all written on the voucher itself. But the only way anyone would've gotten to read that voucher was if they had already purchased tickets to the Kings game and entered the building with their five cans of food.
The Devils actively promoted the bring five cans/get four tickets offer through news releases, emails and Deb reading about it on air. They did that not only to generate donations to the Community FoodBank of New Jersey but also to generate more tickets sales to the Kings game.
From those promotions, there was no indication that anyone -- never mind almost everyone -- wouldn't be able to get four tickets to whatever game the Devils picked. Nowhere in the news release or emails did it say anything about a "chance" to get four tickets. Nowhere in the news release or emails did it say "Tickets subject to availability."
Because of that, I think many fans have reason to feel slightly misled into buying tickets to that Kings game.
Subject: Devils Return Home Sunday & Special Offers Inside
From: Devils PowerPlay email@example.com
Date: Fri, Nov 8, 2013 5:37 pm
DEVILS RETURN HOME SUNDAY
Your Devils end this week’s road trip with stop a stop in Toronto tonight. Make sure to tune in at 7:30 PM to MSG+ to watch! See the action live, this Sunday when Jersey’s Team takes on Nashville, with the family by purchasing a Family Pack, or be at The Rock for another great game in November!
There are lots of can’t- miss promotions this month at Devils games, such as:
-- November 15: annual Jersey Hockey Fights Hunger canned food drive in association with the Community Food Bank of New Jersey. Every person in attendance that donates five(5) canned goods will receive a voucher for four(4) tickets to an upcoming Devils game along with a raffle ticket to be entered to win signed Devils memorabilia!
-- November 25: Team Calendar giveaway night! Purchase a Family Pack and each fan in attendance will receive a 2014 New Jersey Devils Team Calendar.
-- November 27: Poster Series #1 (Bryce Salvador) giveaway night. The first in five poster giveaway nights this season, make sure to get your poster!
-- November 30: annual Jersey Cares coat drive. Please bring new or cleaned gently used coats to the game. Each person in attendance that donates a coat will receive a voucher for four(4) tickets to an upcoming Devils game!
There are more great promotions during the 2013-14 so make sure to check out all of them here.
Jersey Hockey Fights Hunger food drive set for Friday, Nov. 15
Monday, 11.11.2013 / 11:15 AM / News
New Jersey Devils
The Devils will host their annual Jersey Hockey Fights Hunger food drive this Fri., Nov. 15 when the Los Angeles Kings visit Prudential Center at 7:00 PM. Once again, this year’s event will benefit the Community FoodBank of New Jersey.
All fans attending that evening’s game are asked to bring unopened cans or boxes of non-perishable food.
Requested items include canned fish/meat, powdered milk and infant formula, boxed/canned meals, peanut butter, and canned vegetables/fruits.
Each person that donates five or more items will receive a voucher for four free tickets to an upcoming Devils game along with receiving a raffle tickets for autographed Devils memorabilia.
Wives and girlfriends of Devils’ players will be on hand at the PNC and Lafayette Towers, Lafayette Street, VIP and Skybridge entrances to assist the CFB of NJ volunteers. Every fan who makes a donation that evening will be eligible to win autographed Devils’ memorabilia.
The Community FoodBank of New Jersey, a member of Feeding America, distributed 43 million pounds of food in the last year to people in need in 18 of New Jersey's 21 counties.
Its staff and volunteers fight hunger and poverty not only through the distribution of food and grocery products, but by education, training, and by creating new programs to meet the needs of low-income people.
For further information, please contact the Community FoodBank of New Jersey at 908-355-3663 or cfbnj.org.
Subject: Rivaly Weekend, Special Offers, and More
From: Devils PowerPlay firstname.lastname@example.orgTo:
Date: Thu, Nov 14, 2013 3:42 pm
Don’t miss a great weekend of hockey when your New Jersey Devils take on their 2012 Stanley Cup Final rival LA Kings and the division rival the Pittsburgh Penguins. Limited seats remain.
Those in attendance on Friday that support the annual Jersey Hockey Fights Hunger Food Drive benefitting the Community FoodBank of New Jersey will be entered into a raffle to win signed Devils memorabilia. Those that donate five or more food items will also receive a voucher valid for four complementary tickets to an upcoming Devils home game! Click here to learn more about the items that are most needed for the food bank.