The first is an overly aggressive attempt by ownership to sanitize things. Sporting events are not pg. they're fun, and kids can certainly go and have a great time, but they're gonnahear some things. As others have said in this thread, it's up to the parents to make sure their kids know that what they hear at the Rock stays at the Rock, and give some of the cheers context (while ignoring others). I applaud the owners trying to bring in more fans, and I'm more than fine with policing some of the more unsavory elements of the fan experience, but ownership has sometimes overreached, and by seemingly trying to create a Disney environment at games (something a fan base with some Mickey Mouse issues takes exception to), they've sometimes created a morgue.
The other problem is the exact opposite. There is a growing group of fans whose antics resemble those of Flyers and Rags fans. The YS crowd has been unfairly lumped in with those guys, just like the anti-YS crowd has been lumped in with the sanitizes. Those fans do a lot more than yell "you suck." Whether they're spilling beer everywhere, shouting ridiculous, nonsensical obscenities around kids, or for that matter anyone who wants to relax and enjoy the game, for what seems like 3 straight hours, or, worse, starting fights with people out of some stupid need to protect their turf, they spoil the game for a lot of people. I don't think a game is like a job or a library (see above, and fwiw, i stand in the South Ward for Red Bulls games), but purchasing a ticket does not give you the right to do whatever the fvck you want. I also don't appreciate the fact that I felt the need to defend an away fan from my fellow Devils fans at one game. This crowd is still not huge, but they're getting worse, and the team's poor play isn't helping.
I don't know how to solve these problems. I think policing drunk fans more aggressively, while ignoring the low level obnoxious stuff will help. I also think separating fans is a good thing. Yankee Stadium has family sections, and Red Bull Arena gave the South Ward to the supporters, so people who don't want to hear f bombs, or a couple thousand people singing to put someone against the wall and shoot him, can just hang out in other parts of the stadium, where they can feed off the supporters' passion without hearing all the details. This could especially help the Devils, as many fans straddle the line between passionate and annoying. Keeping them away from the sensitive is a good thing. Especially because it allows passionate fans to do their thing, without as much interference from an overzealous front office. For that matter, it allows the supporters to feed off of each other's energy without dealing with people who don't want to make noise. This was working with what became the Diablos before ownership (previous) got involved and fvcked that up.
Short of major fixes, fans need to compromise. Don't be d!cks to kids, or more chill fans if you're louder, but don't expect a professional, profanity free, environment if you're not. Support the team without starting fights with other people. Stay passably sober, or at least sober enough to make good decisions. Stop whining that somebody talked trash against a rival at a sporting event.