fan appreciation day has never been awesome and what you described about how "random" the drawing is certainly seems correct.
It felt awesome when I went a few years ago at CAA.. But yeah in the uppers we were laughing hysterically by the end because MAYBE 3 of the 25 - 30 prizes given out were in the upper sections.. And of the 3, 2 were like posters from previous giveaway days... We were only laughing on the outside.. Hurt pretty bad on the inside
If this year's drawings are as "random" as last year's I'm complaining to my ticket rep.. He always seems to answer my concerns well