I don't know why my rep would say otherwise then. Then again he said that the event was yet to be confirmed by the NHL and seemed shocked when I said that it was. I must have gotten a first year ticket rep.
But wouldn't this count as a regular season game and not an exhibition. Given that a season ticket package is (of course) a package of all the regular season games wouldn't it logically make sense to believe that this game would be included?
Pretty sure winter classic tickets haven't been sent out to season ticket holders before unless pricing and seat location is done super early. Keep in mind whatever you're paying now expect a hefty hike for this game. They will probably credit you then charge you whatever is left over. At least that is what would make sense since we already paid for 44 games. I know there is no chance in hell that they will let me pay $18 for this game. Probably times that by a lot.