I think it ludicrus to blame the new owners for anything. These guys are our white knights. Things could have turned out very different.
As for this promotion, I didn't go, and I have no gripe, but I will say this: I remember vividly hearing the announcers talking about this promotion and wondering how the team could possibly make that kind of offer. It made no sense when I heard it, but I gather that whoever is responsible for these things, didn't do a good job writing copy, and left out the detail about limits. Having said that, I think even without the "fine print," common sense should apply. Besides, it was for a good cause. (I'm guessing TM didn't work because the tickets were gone.)